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Frequently Asked Questions

WHY ROBUSTA OR ARABICA COFFEE?

Both the varieties of coffee are grown around the world that suit best for each variety. Also, these two varieties have distinctively different flavours to satisfy you. While the Robusta coffee is bitter and bold, the Arabica coffee is sweet and mild. Wherein the two varieties are blended to get the perfect cup.

WHERE WILL YOU SHIP ORDERS?

International Destinations: Coffee Beans Africa also ships to 40+ countries around the world.

ITS MY FIRST TIME IMPORTING COFFEE?

Rest assured, we are here to help with your first coffee import. We specialize in international trade and will guide you step by step through the whole process with all the required information and documentations required to import your coffee order into your country. View process here > 

WHAT IS THE MINIMUM ORDER?

There is no minimum order, although if you order a smaller than average order of under 20t volume it may not be sustainable and economical to purchase and ship this way. To discuss specific shipping options and cost, please contact us and we can also assist with smaller orders at hello@coffeebeansafrica.com

WHAT ARE THE PRICES OF THE COFFEE?

Prices vary and depends on local and global market conditions. Get in touch with us today and get the latest coffee prices at hello@coffeebeansafrica.com

WHAT IS YOUR SHIPPING SCHEDULE?

Local road transport and international shipping operate 7 days a week. Shipping to final destination counties varies, please contact us for a  shipping schedule at hello@coffeebeansafrica.com

WHAT SHIPPING OPTIONS DO I HAVE?

All standard Incoterms shipping options available. Please contact us to discuss your specific shipping needs at hello@coffeebeansafrica.com

CAN YOU PROVIDE ME WITH INFORMATION ON SHIPPING COSTS?

Shipping costs will vary for a majority of orders due to country destination. To discuss specific shipping options and costs for your order, please contact us at hello@coffeebeansafrica.com 

HOW LONG IS THE LEAD-TIME BEFORE MY ORDER IS SHIPPED?

Once order is confirmed, estimated turn-around lead time is between 10 – 25 days depending on the volume.

WHAT ARE THE PAYMENT TERMS?

We offer all payment term options for FOB, CIF, CNF & EXWORKS.

Deposit and balance with Telegraphic Transfer on Bill of Lading OR Letter of Credit available.

HOW DO I PLACE MY ORDER?

There are a few steps involved in placing your order. Once you have established your  requirements of coffee variety, grade, screen size and volume. We can then email through a proforma invoice with the nominated shipping and payment terms included. For more information or mixed orders contact our team at hello@coffeebeansafrica.com